Shipping policy
Shipping policy
At Gaia Art Lab we are dedicated to ensuring your candles and home decor arrive safely and on time.
Shipping Locations: we currently ship within Italy and selected international destinations.
Processing Time: orders are processed within 2–7 business days. If products made-to-order may require additional time, you will be notified by email.
Costs for shipping in Italy:
| Small | Medium | Delivery estimats: |
|
| InPost | 4,99 | 5,99 | 3-5 days |
| Poste Italiane | 5,99 | 6,99 | 3-5 days |
| Poste Italiane express | 6,99 | 7,99 | 1-2 days |
| UPS | 10,99 | 19,99 | 1-2 days |
Delivery via InPost is a delivery to InPost pick-up point. While choosing this delivery type, please remember to provide information about your pick-up InPost Point.
Estimated delivery time may vary slightly, as it depends on the companies providing the shipping services.
Shipping fees are calculated at checkout based on your location and order size.
Costs for international shipping:
| Small | Medium | Tempi di consegna stimati | ||
| France | UPS | 18,00 | 25,00 | 3-5 days |
| Mondial Relay | 11,00 | 11,00 | 5-7 days | |
| Belgium, Netherlands, Luxembourg, Spain | UPS | 18,00 | 25,00 | 3-5 days |
| Mondial Relay | 12,00 | 12,00 | 5-7 days | |
| Austria, Denmark, Finland, Germany | UPS | 18,00 | 25,00 | 3-5 days |
Delivery via Mondial Relay is a delivery to Mondial Relay/InPost pick-up point. While choosing this delivery type, please remember to provide information about your pick-up point. In other case the package will be send to pick-up point the closest to customer's address.
Delivery estimates for international shippings: 3-7 business days (depending on location and customs).
Tracking: once your order is shipped, you will receive a tracking number via email.
Shipping Issues: if your package is delayed or damaged, please contact us at artlab.gaia@gmail.com within 48 hours of delivery.